customer lifetime value prediction parcel services

Churn management and cross-selling for parcel services

Identifying migration candidates Strengthening loyalty and binding high-margin customers

Long-term growth is only assured if customers can be bound to the company. In many cases, companies lose as many customers as they gain in a given time period.

For parcel services, our customer value prediction is the ideal tool for identifying potential migration candidates. The prediction is product group-specific, so that national, international and express deliveries can be differentiated. It also takes into account seasonal fluctuations on a monthly basis.

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New customer acquisition for parcel services

Targeted approach to high-potential companies

The Customer Profiling Models developed by Dastani Consulting can determine the potential customers, whose turnover potentials and affinities are evaluated on the basis of existing customers' usage patterns.

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